ASTRAIA
YOUR GUIDE TO HISTORY

Terms of Service

Effective September 28, 2026

These Terms of Service (the "Terms") form a binding agreement between you and Alan Daniel LLC (together with its successors and assigns, the "Company", "we", "us" or "our") governing your access to and use of the Astraia mobile application, the astraia.travel website, and all related content, features and services (collectively, the "Service"). By creating an account, accessing or using the Service, you acknowledge that you have read, understood and agree to be bound by these Terms and by our Privacy Policy, which is incorporated herein by reference. If you do not agree, you may not access or use the Service.

Section 16 contains a binding arbitration agreement and class action waiver that affect how disputes between you and the Company are resolved. Please read it carefully.

1. Eligibility

You must be at least 13 years of age to use the Service. If you are under the age of majority where you reside, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf. You represent that you are not barred from using the Service under applicable law and that all information you provide to us is accurate and complete.

2. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account, whether or not authorized by you. You agree to notify us promptly of any unauthorized use. We may refuse, suspend or reclaim any account or display name at our discretion. You may delete your account at any time through the application.

3. License to use the Service

Subject to your continued compliance with these Terms, the Company grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable and revocable license to download and use the application on devices you own or control, and to access the Service, solely for your personal, non-commercial use. All rights not expressly granted are reserved by the Company and its licensors.

4. Subscriptions, billing and plan features

  • Plans. Certain features are available only with a paid subscription ("Paid Plan"). The features, usage allowances and limits associated with each plan, including any free tier, are described in the application and may be modified by the Company from time to time.
  • Purchases through app stores. Paid Plans purchased in the application are sold and billed by the applicable app store (for example, Apple's App Store) through your app store account, and are subject to that store's terms and payment policies. The Company does not receive or store your payment card details.
  • Automatic renewal. Paid Plans renew automatically at the end of each billing period at the then-current price unless cancelled at least 24 hours before the end of the current period. You may manage or cancel your subscription in your app store account settings. Cancellation takes effect at the end of the current billing period, and you will retain access to paid features until then.
  • Refunds. Except as required by applicable law, all fees are non-refundable, and no refunds or credits are provided for partial billing periods or unused allowances. Refund requests for app store purchases must be directed to the applicable app store, which administers refunds under its own policies.
  • Price changes. We may change subscription prices. Any change will apply no earlier than your next renewal and will be communicated as required by the applicable app store and by law.
  • Usage allowances. Allowances (such as monthly scans or questions) are measured by the Company, reset as described in the application, do not carry over, and have no cash value. Descriptions of any allowance as "unlimited" are subject to reasonable use and to Section 7, and the Company may apply technical limits to protect the Service.

5. AI-generated and informational content

The Service uses automated systems, including artificial intelligence, to identify landmarks and to generate historical information, narration, character dialogue, imagery and three-dimensional reconstructions ("Generated Content"). Generated Content is provided for general informational and entertainment purposes only. It may be inaccurate, incomplete, outdated or inconsistent, and landmark identification may be incorrect. Generated Content does not constitute historical, legal, safety, travel, medical or other professional advice, and you should not rely on it for any such purpose. Guide characters are fictional; their statements are not the words, views or endorsements of any real person, living or deceased, or of the Company. Reconstructions are artistic approximations and are not accurate records of any structure. You are solely responsible for independently verifying any information before relying on it.

6. Location features and personal safety

Certain features rely on your device's location and on third-party map data, which may be inaccurate or unavailable. Distances, directions, opening information and place details are estimates only. You are solely responsible for your own safety and conduct while using the Service, including remaining aware of your surroundings, obeying all traffic and other laws, respecting private property and site rules, and not entering restricted, closed or hazardous areas. Do not use the Service while driving or in any manner that distracts you from safe travel. The Company is not responsible for any injury, loss or damage arising from your travel, your presence at any location, or your reliance on the Service.

7. Acceptable use

You agree not to, and not to assist or permit any other person to:

  • use the Service in violation of any law or regulation, or to infringe or misappropriate the rights of any third party;
  • upload or transmit content that is unlawful, harmful, harassing, defamatory, obscene, hateful, or that you do not have the right to share;
  • attempt to cause the Service or any automated system to generate content that is abusive, sexual, hateful, deceptive or otherwise prohibited, or to circumvent any content filter, usage limit, plan restriction or verification mechanism;
  • access or attempt to access any account, data or system without authorization, or probe, scan, test the vulnerability of, interfere with, disrupt or place an unreasonable load on the Service;
  • copy, scrape, harvest, frame, resell, sublicense or commercially exploit the Service or any content made available through it, or use it to develop a competing product or to train any machine learning model;
  • reverse engineer, decompile or disassemble the application, except to the extent expressly permitted by applicable law notwithstanding this restriction; or
  • misrepresent your identity, location or affiliation, or submit images that you represent as your own capture but are not.

8. Your content

As between you and the Company, you retain ownership of the photographs, text and other materials you submit to the Service ("User Content"). You grant the Company a worldwide, non-exclusive, royalty-free, fully paid, transferable and sublicensable (through multiple tiers, solely to parties acting on our behalf) license to host, store, reproduce, process, adapt, modify, analyze, transmit and display your User Content for the purposes of operating, providing, securing, maintaining and improving the Service, and of making your User Content available to other users as directed by you and by your settings (for example, to members of groups you join). This license continues for as long as your User Content is retained by the Service and survives for the limited period necessary to complete deletion from our systems and backups.

You represent and warrant that you own or have all rights necessary to grant this license, and that your User Content and its use as permitted by these Terms will not violate any law or the rights of any person. Content you share with a group is visible to that group's members, who may retain or redistribute it outside our control. We may, but have no obligation to, monitor, review, remove or refuse any User Content at our discretion.

9. Feedback

If you submit ideas, suggestions, bug reports or other feedback, you grant the Company a perpetual, irrevocable, worldwide, royalty-free license to use and exploit that feedback for any purpose without restriction or compensation to you.

10. Intellectual property

The Service, including its software, design, text, graphics, characters, voices, Generated Content, reconstructions, trademarks and logos, and all intellectual property rights therein, are owned by the Company or its licensors and are protected by applicable law. Except for the limited license in Section 3, nothing in these Terms grants you any right, title or interest in the Service. Certain materials displayed in the Service may be provided by third parties under their own license terms.

11. Third-party services

The Service integrates with and depends on services, data and content provided by third parties, including platform providers, sign-in providers, hosting providers and data sources. The Company does not control and is not responsible for any third-party service, its availability, accuracy, content or practices, and your use of any third-party service is at your own risk and subject to its terms. Features that depend on third-party services may be changed, degraded, suspended or discontinued without notice.

12. Changes to the Service; suspension and termination

The Company may modify, suspend or discontinue all or any part of the Service, or any feature, content, guide, allowance or plan, at any time, with or without notice, and without liability to you, subject to any rights you may have under applicable law with respect to a Paid Plan you have already paid for. We may suspend or terminate your access to the Service at any time, with or without notice, if we believe you have violated these Terms, if required by law, or to protect the Service, the Company or other users. Upon termination, your right to use the Service ceases immediately. Sections 4 (as to accrued amounts), 5, 6 and 8 through 19 survive any termination.

13. Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE AND ALL CONTENT (INCLUDING GENERATED CONTENT) ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. THE COMPANY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, THAT ANY CONTENT WILL BE ACCURATE OR RELIABLE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY DATA WILL BE PRESERVED. YOU ASSUME ALL RISK ARISING FROM YOUR USE OF THE SERVICE.

14. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY OR ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS OR SERVICE PROVIDERS (THE "COMPANY PARTIES") BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL OR USE, OR FOR PERSONAL INJURY OR PROPERTY DAMAGE ARISING FROM YOUR TRAVEL OR PRESENCE AT ANY LOCATION, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE AGGREGATE LIABILITY OF THE COMPANY PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, AND (B) FIFTY U.S. DOLLARS (US$50). THESE LIMITATIONS ARE AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN YOU AND THE COMPANY AND APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages, so some of the above may not apply to you. In such jurisdictions, the Company's liability is limited to the fullest extent permitted by law, and nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

15. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify and hold harmless the Company Parties from and against any and all claims, liabilities, damages, losses, costs and expenses (including reasonable attorneys' fees) arising out of or relating to (a) your use of the Service, (b) your User Content, (c) your violation of these Terms or of any law, or (d) your violation of any right of a third party. The Company may assume the exclusive defense of any matter subject to indemnification, in which case you agree to cooperate with that defense.

16. Dispute resolution; binding arbitration; class action waiver

Informal resolution. Before initiating any proceeding, you agree to contact us at support@astraia.travel with a written description of your claim and to attempt in good faith to resolve it informally for at least sixty (60) days.

Arbitration. Except as provided below, any dispute, claim or controversy arising out of or relating to these Terms or the Service, including the scope, validity or enforceability of this agreement to arbitrate, shall be resolved exclusively by final and binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules then in effect, before a single arbitrator. The Federal Arbitration Act governs this Section. Judgment on the award may be entered in any court of competent jurisdiction. Either party may instead bring an individual claim in small claims court if it qualifies, and either party may seek injunctive or other equitable relief in court to protect its intellectual property rights.

Class action waiver. YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED OR REPRESENTATIVE PROCEEDING, AND YOU WAIVE ANY RIGHT TO A JURY TRIAL. The arbitrator may not consolidate the claims of more than one person or preside over any form of representative or class proceeding. If this class action waiver is found unenforceable as to any claim, that claim shall be severed and heard in court, and the remainder of this Section shall continue to apply.

Opt-out. You may opt out of this agreement to arbitrate by emailing support@astraia.travel from the address associated with your account, with the subject line "Arbitration Opt-Out", within thirty (30) days after you first accept these Terms.

Time limit. To the extent permitted by law, any claim arising out of or relating to these Terms or the Service must be commenced within one (1) year after the claim arises, or it is permanently barred.

17. Governing law and venue

These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of Texas, United States, and applicable federal law, without regard to conflict-of-law principles. Subject to Section 16, the exclusive venue for any proceeding permitted to be brought in court shall be the state or federal courts located in the State of Texas, and you consent to the personal jurisdiction of those courts. If you reside in a jurisdiction whose mandatory consumer protection laws grant you rights that cannot be waived by contract, nothing in these Terms limits those rights.

18. App store terms

If you obtained the application from Apple's App Store, you acknowledge and agree that: (a) these Terms are between you and the Company only, not Apple Inc. ("Apple"), and the Company, not Apple, is solely responsible for the application and its content; (b) Apple has no obligation to furnish any maintenance or support services for the application; (c) in the event of any failure of the application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the application to you, and to the maximum extent permitted by law Apple has no other warranty obligation with respect to the application; (d) Apple is not responsible for addressing any claims by you or any third party relating to the application or your possession or use of it, including product liability claims, claims that the application fails to conform to any legal or regulatory requirement, and claims arising under consumer protection, privacy or similar legislation; (e) Apple is not responsible for the investigation, defense, settlement or discharge of any third-party claim that the application or your use of it infringes that third party's intellectual property rights; (f) you represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and are not listed on any U.S. Government list of prohibited or restricted parties; (g) you must comply with applicable third-party terms of agreement when using the application; and (h) Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, will have the right to enforce these Terms against you as a third-party beneficiary. Your use of the application must also comply with the usage rules set out in the App Store Terms of Service.

19. General

Changes to these Terms. We may revise these Terms from time to time. The revised Terms will be posted on this page with a new effective date and, where the changes are material, we will provide notice through the Service or by other reasonable means. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.

Assignment. You may not assign or transfer these Terms or any rights under them without our prior written consent. The Company may assign or transfer these Terms, in whole or in part, without restriction or notice, including in connection with any merger, acquisition, reorganization, financing or sale of assets, or by operation of law.

Miscellaneous. These Terms, together with the Privacy Policy and any additional terms presented to you in the Service, constitute the entire agreement between you and the Company regarding the Service and supersede all prior agreements. If any provision is held invalid or unenforceable, it shall be enforced to the maximum extent permissible and the remaining provisions shall remain in full force and effect. Our failure to enforce any right or provision is not a waiver of that right or provision. We are not liable for any failure or delay in performance caused by events beyond our reasonable control. No agency, partnership, joint venture or employment relationship is created by these Terms. Headings are for convenience only, and the word "including" means "including without limitation".

Contact

Alan Daniel LLC — support@astraia.travel.

© 2026 Alan Daniel LLC. Astraia and the Astraia star are trademarks of Alan Daniel LLC.